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WEFIX Smart Solution

Beyond our Scope of Support

Software defects that are caused by the malfunctioning of the operating system.
Issues caused by user's data.
Any product that has been serviced by unauthorized service providers, unauthorized technicians.
Any product that has been serviced using unauthorized software and hardware tools and non-brand spare parts.
Any product that has been accidental or external damage.

Data

Your Responsibilities

Before receiving any service,

WE FIX may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow respective brand owner's procedures for obtaining warranty service. Before submitting your product technical query to WE FIX for service, you should maintain a separate back-up copy of the contents of its storage media, remove all personal information that you want to protect and disable all security passwords.

Warranty

We follow product warranty that has been issued by their respective brand owner